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My love affair with The Sunday Times

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Newspapers are in the news. Now that hardly anyone commutes, very few people are buying them, advertising revenue is dwindling and some may be forced to close. Although I’ve worked on weekly papers, I hardly ever part with my money for an actual copy nowadays. Most of the stories are on line, ‘celebrities’ seem to   …Continue Reading


We are all artisans. Five ways to impress your customers

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Over the last few months, I’ve been engaging a few tradespeople to carry out tasks about the house and garden. Some were excellent, others not so good. Most did a reasonable job but I’ll most remember the individuals I’ve employed for the quality of their customer-facing skills – or lack of them. It’s set me   …Continue Reading